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"But My E-mail is NOT Spam!"

E-marketing Strategies to Improve Your Response Rates and Protect You from Being Flagged as a "Spammer"

I recently reviewed an e-mail campaign for a client who owns a job placement agency. He had planned to send an e-promotion to businesses that may need temporary personnel. His campaign consisted of an e-mail that introduced his business and an attached coupon for first-time clients.  

While offering a coupon is a great tool to attract new customers, a few mistakes in his e-marketing strategies would have guaranteed that his messages landed directly in his prospects' spam folders.  

 

Below are 3 common mistakes that we addressed to improve his e-marketing strategies:  

  

  1. Not asking for permission - When marketing to other businesses, it may be tempting to find the e-mail address of the person that you want to target and send them a promotional message. Although the Spamhaus Project's definition of spam is, "unsolicited bulk e-mail," any unwanted message can be flagged as spam 

Here are 6 ways to ensure that you have permission to e-mail your prospects:   

  • Use an e-marketing system with a double opt-in process, such as Aweber. After a person fills in your opt-in form, they will automatically receive an e-mail asking them to confirm the subscription. This ensures that you only e-mail people who are interested in receiving information from your company.   
  • Include an opt-in box on every page of your website to collect e-mail addresses. After someone gives you their e-mail address, send them something of value (i.e. a special report, informative e-newsletter or a free trial of your product or service).
  • Include an invitation to sign up for your e-list on all your branded materials such as your direct mail campaigns, postcards, hand-outs and even your business cards. 
  • If you meet a great lead at a networking event, ask if you can add them to your e-list.
  • Have your sales team ask for permission to add your customers and leads to your e-list over the phone.   
  • Add a "tell a friend" button to all your e-newsletters, articles or online promotions.   
  1. Do not include an attachment - Savvy computer users will not open an e-mail that contains an attachment from a stranger. Instead of attaching a file to an e-mail, include a link to a web page where your prospects can exchange their e-mail addresses for a coupon or a free special report. This method serves several purposes:
  • More people will be inclined to open and read your e-mail.
  • You can collect e-mail addresses of people who have expressed an interest in your product or service.
  • You can follow up with everyone who downloads your information.  
  1. Stop Selling and Start Helping - Instead of just trying to sell your product or service, provide your customers with information that will help them make an informed purchasing decision. 
I f you sell e-commerce software, you can produce a video or a special report on, "How adding e-commerce software to your website can increase your revenue." 
 
Your customers will view you as a trustworthy expert, instead of just another vendor.

If you would like assistance developing lead-generating e-mail campaigns, contact me at rachel@freshperspectivewriting.com or 647-342-4921. I would be happy to provide you with a no obligation quote and complimentary consultation to discuss your next campaign.

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